Effective Date: April 1, 2026

Kaha Health Services ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our website, forms, scheduling tools, communications, and related services. This Privacy Policy explains what information we collect, how we use it, when we share it, and how you can contact us with questions or requests.

Information We Collect

We may collect personal information you provide directly to us, including your name, phone number, email address, mailing address, company name, job title, date of birth, information you submit through contact or scheduling forms, and payment-related information.

Depending on the service requested, we may also collect or receive sensitive information, including identification details, test-related intake information, specimen collection information, or information needed to arrange laboratory, DNA, occupational, or drug-testing services.

We may automatically collect website usage information such as IP address, browser type, device information, pages viewed, referring website, and approximate location information through cookies, analytics tools, and similar technologies.

How We Use Information

We may use your information to respond to inquiries, schedule services, communicate with you about appointments, provide requested services, process payments, coordinate with laboratories or service providers, send operational updates, improve our website, detect fraud or misuse, comply with legal obligations, and protect our rights and business operations.

We may also use contact information to send service-related text messages or emails. Marketing texts or emails will only be sent in accordance with applicable law and any required consent.

How We Share Information

We do not sell personal information for money. We may share information with service providers and vendors that help us operate the business, including website hosts, scheduling platforms, payment processors, labs, collection or reporting partners, analytics providers, legal or insurance advisors, and other vendors acting on our behalf.

We may also share information when required by law, subpoena, court order, regulatory request, DOT-related process, lawful employer request tied to an authorized test, or when needed to protect the safety, rights, or property of our business, our clients, or others.

Sensitive Information

Because some of our services involve testing and collection processes, certain information you provide may be sensitive. Please do not submit more sensitive information through a general website contact form than is reasonably necessary for us to respond to your request. Where a more secure workflow is needed, we may direct you to a different intake or scheduling process.

Cookies and Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, measure advertising effectiveness, improve site performance, and remember user preferences. You can manage certain cookie settings through your browser, but some website functions may not work properly if cookies are disabled.

Text Messages and Calls

If you provide your phone number, you consent to receive calls and texts from us related to your inquiry, appointment, account, scheduling, or requested services. Message and data rates may apply. Message frequency may vary. You may opt out of non-essential text messages by replying STOP, where applicable, or by contacting us directly. Consent to receive texts is not a condition of purchase unless expressly stated for an operational text workflow.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including business operations, legal compliance, dispute resolution, recordkeeping, and enforcement of our agreements. Retention periods may vary by service type, client relationship, legal requirement, and whether a lab or third-party provider maintains the primary testing record.

Your Privacy Rights

If applicable law gives you privacy rights, you may have the right to request access to certain personal information, correct inaccuracies, obtain a copy of certain information, or appeal the denial of a request. To make a privacy request, contact us using the information below. We may need to verify your identity before responding.

If we use deidentified information, we will not attempt to reidentify it except as permitted by law.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children through the website except where information is provided by a parent, legal guardian, or authorized party in connection with a requested service.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, database, email system, or transmission method is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted means you accept the revised Policy.

Contact Information

Kaha Health Services, dba
C/O Kahanek Holdings, LLC
346-680-5558
Privacy Requests: info@kahahealthservices.com